EMPOWER THEIR POTENTIAL

FAQS

YOUR QUESTIONS, ANSWERED

We’re here to help you every step of the way. View a full list of commonly asked questions to get the information you need.

Who are our Bigs?

Bigs must be 21 years of age or older, have a valid driver’s license and be willing to commit to a long-term volunteer experience of one year, however, most friendships last much longer. These mentors are friends, role models, and advocates for children.

How are Bigs screened and trained?

Child safety, match consistency and positive outcomes are our top priority. The application process includes application, confirmation of identity via social security number and driver’s license, criminal history background check, driving record check, auto insurance verification, personal/family references, an extensive online interview, an in-home assessment and ongoing volunteer training and support.

What is the role of the family?

The role of a family is very important. Supporting the friendship, encouraging communication, developing your own relationship with the Big and being responsive to BBBS staff are all essential.

What happens after my child is matched with a Big?

That’s when the fun begins! Matches meet 2-3 times a month and stay in touch in between. Bigs and Littles choose when they hang out together and what they do. You and your child will have a dedicated professional staff member throughout your child’s match that will monitor the match and offer resources.

A part of these resources will be regularly scheduled agency events and other engagement opportunities. Ranging from our program picnic and holiday party, to community events and activities, there are a number of ways you can participate alongside your child and deepen your connection with your child’s Big and our agency.

How long will my child be matched?

Matches can remain active with BBBS until your child reaches their educational goals. We support a variety of paths based on your child’s potential including college, trade school, vocational training, enlistment, internship, and job placements.

What is the cost of the program?

You will never pay, nor be asked to pay, a single penny to BBBS as program enrollment and participation is completely free of change for families. However, many of our matches do elect to participate in activities that have out-of-pocket-costs for our mentors, even though we try our best as agency to promote and offer no-cost activities for matches. Examples of these activities like these include trips to the bowling alley, catching a movie together, or attending a baseball game.

What if it doesn’t work out?

We do everything in our power to make a match that we think will last. However, we realize that sometimes things come up and situations change. We will attempt to mediate the situation, but if it doesn’t work out, your Match Support specialist facilitate the end of your match relationship.

If your child’s match does close, you will be provided a number of different options to remain engaged with our organization, including reconnecting with your Enrollment Specialist to find you an adequate rematch and/or, if your child is of high school age or older, remaining enrolled in our Big Futures Program.